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Customer Testimonials
Straight from the Source
Straight from the Source
We’re all about our customers. And our customers say it best. So, rather than us tell you how much we care and how happy you’ll be by choosing Global, you can hear from real Global customers about their experience.
Our customer reviews often mention ‘quality’, ‘punctual’ and ‘responsive’, so if these qualities are important to you, you may have found the right partner for your home transformation. Our customer reviews often commend how well our installers take care of their home, and particularly how clean and tidy their home is left once the work has been completed. Details like these matter. To you, and to us.
Absolutely 5 Stars!!Global Home Improvemtnts are one of the best companies we have dealt with. We recently bought new windows from them and the service and Customer Service is second to none.From our first meeting with Andrew, Sales Rep, speaking with Sandra, Taylor, Jennifer & others on the phone to arrange appointments etc to the fitting of the windows by Liam and Range …..it has been so stress free and easy.Andrew went through the whole process with us and brought with him all his samples etc. Gave us a quote and answered all our questions. A true gent!The quality of the windows/window boards is exceptional. We were given an installation date and everything went very smoothly. Liam and Range arrived to fit the windows. They were excellent. Courteous, chatty, and very friendly. Their work was exceptional and everyday they cleaned up and left the house spotless. Nothing was too much trouble for them both. We were so happy to have them doing our windows. Thanks Liam and Range!After installation we received a call from Customer Service to make sure we were 100% happy with everything.We had a couple of small snags which were address immediately and we are just thrilled with everything. Stephen arrived and sorted everything. Then another call from Customer Service to ensure we were 100% happy!We would HIGHLY RECOMMEND Global Home Improvements. I read lots of their reviews beforehand and that was why we went with them in the first place. But having experienced their service now firsthand it’s an absolute pleasure to recommendi them to anyone looking for Great Service, Exceptional Customer Service, Quality products and Great staff. You certainly won’t be disappointed. We are so delighted with everything!Jackie & Jim Kennedy
From the sale of our windows to the end in getting our windows fitted l would highly recommend global windows..we are so happy with the out come of getting them fitted so clean and staff are brilliant and so sound proff it brilliant
A reliable, professional and friendly business that delivers. First class fitters, know their job, respect their customers. Installed new front door and glazed framing+ sliding door. No mess and neat finish. Great communications from office. Deserves 5 star.
Global's customer service was excellent from start to finish. Quality of the product is also excellent.
Very happy with the roof andReally appreciate getting as an emergency after the last storm
Excellent customer experience from beginning to completion. I would highly recommend global home improvements. All staff were excellent to deal with. Installation work was completed without any mess and minimal damage. We were completely satisfied with the result.
Absolutely delighted with my new windows and door. Staff very efficient and so helpful
5 stars! Can’t recommend Global Home Improvements enough! Thank you so much to all of the team - Paul, Sandra, Adrian, Arthur & Taylor. Found the service exceptional at each stage! Such a helpful, patient, warm, knowledgeable, friendly team. Experienced installers Arthur & Adrian were such hard workers, very accommodating, ran by you each day what they would be doing, turned up like alarm clocks same time! Very happy with the quality and finish of the windows and doors, had so many compliments from my neighbours! Really happy with the after service, explained how everything works, professional and easy! Thank you again - so delighted and what a brilliant team!
Highly recommend Global Home Improvements for window installation. I only needed one window, but this was still not a problem with Global as it is with many other window installation companies. From the 1st point of contact, through any queries I had, to installation, it was all seamless. I love the new window, looks great but is also so sturdy and secure with a fantastic warranty. After installation, the place was left spotless. I will definitely be a returning customer to Global when I need to get windows in the future.
Full set of windows and doors by Global. The installation team were brilliant, they were spotless and nothing was too much trouble. The whole process from design to pre installation measurement was easy. I would recommend Global to everyone.
Global home improvements have to be one of the most professional company's to do business with. Michael Gormally, the sales person had so many samples and answered all queries. The 2 gentleman who installed my windows were efficient,hard working,tidy,clean and took great pride in their work. My house looks amazing and is very snug. I am very pleased with the work done.
Pleasure to deal with from start to finish. High quality materials, great initial presentation, clear next steps, and installation team were very friendly. Would recommend.
Very happy with my new windows and patio doors from Global. From initial consultation, right through and including installation, all team members were courteous, professional and a pleasure to have in our house. Timelines were maintained and our house was left tidy and clean. Excellent customer service. Would recommend Global to anyone looking at getting windows and doors.
From start to finish the Global Home Improvements team were very easy to deal with and helped our project come to fruition with very little stress. We are very happy with the final result.
Global Home Improvements installed my new front door last week and I am very pleased with it. The door is of very high quality. Throughout the whole process, everyone at Global was very efficient and professional and a pleasure to deal with. I highly recommend Global Home Improvements.
Very Happy with Global, from advice received at the start to the crew putting in the door at the end. Great comms, arrived on time and left the house in a clean manner
I had 3 upvc windows and a door fitted 2 months ago by Global. The standard of service from start to finish was highly professional and friendly and the materials used were of high quality. The completed job was immaculate and the fitters were very quick and extremely tidy. I would absolutely use Global again, lovely people!
I just recently got Global Home Improvements to carry out roofline installation on my house.The job was completed excellently and faultlessly within 2 days.The two guys worked so hard and the work is of the highest standard.As I live in a terraced house with no side entrance I was rather dreading the upheavel-but I needn't have worried.Covers were put on all floors and any debris outside was thoroughly cleaned up.I am totally delighted with the job and would encourage anyone to go with Global for their home improvement projects.They are reliable,efficient and totally professional and complete work to the highest of standards.I am now looking to getting a new halldoor with them!Many thanks to one and all at Global.
The crew were very polite and did the work in a very efficient and professional manner. They also tidied up very nicely when they were finished.
I recently had the pleasure of working with Global Home Improvements for the installation of new windows in my home, and I couldn’t be happier with the results! From start to finish, the experience was seamless and professional.Customer Service: The team at Global Home Improvements was incredibly responsive and attentive. They answered all my questions and provided detailed information about the different window options available. Their friendly and knowledgeable staff made the entire process stress-free.Quality of Work: The installation crew arrived on time and worked efficiently to install the windows. They were respectful of my home, ensuring that everything was clean and tidy before they left. The craftsmanship is top-notch, and the new windows have significantly improved the look and energy efficiency of my home.Product Quality: The windows themselves are of excellent quality. They are sturdy, well-designed, and have made a noticeable difference in reducing outside noise and maintaining a comfortable indoor temperature. I appreciate the variety of styles and materials they offer, which allowed me to choose the perfect fit for my home.Overall Experience: I highly recommend Global Home Improvements to anyone in need of window installation services. Their commitment to customer satisfaction, combined with their high-quality products and professional service, makes them a standout choice. I will definitely be using their services again in the future!
My windows & doors were installed in 2017. A patio door eased it's way lightly out of alignment, possibly due to being a heavy triple glazed door. I rang Global about 11am, as I could not lock the door. They had an Engineer out to me, who adjusted a hinge grip, and the problem was fixed. By 3pm, the same day! I went to Global originally, as I knew they are a 2nd Gen family business, that manufacture the windows, & not just a sales outlet, so the buck stops with them. My particular job included, changing a door opening into a small wall & window, getting rid of garage doors to be replaced by a brick wall & window, & on another window space, we wanted to lower the brick level on the bottom end, for a deeper new window space. The Global price included all this additional required building work, and their works crew did it all. Perfect!
Excellent service from Global from start to finish, delivered as promised on time and no hassle, would recommend
I recently had Global windows replace three windows and my front door. The experience was excellent from start to finish. The salesman and the team both on and off site were efficient and professional, the various necessary appointments made were kept at the stated time and date. They answered any queries or concerns I had clearly and precisely, and cleaned up after themselves ! All in all a great job.
This is the second job we have had Global do for us and again we have been very happy with the work they did. Their attention to detail is second to none and all workers are so polite and helpful and hard working. I would highly recommend them to anyoneMary and Matt Tierney
I phoned Global to ask would they install new windows and doors in all the rooms on the ground floor of our house. A representative arranged a meeting and called to the house. He took me through everything: showed me all the options for the windows and doors and helped me select.Two weeks before anticipated, Global phoned to ask could they install the windows and doors the following week. I was delighted.Two men worked 5 days. They asked questions if questions arose, or I could ask them questions, no problem. Each day they cleaned the room and put any furniture they had moved, back where it belonged.And when they finished at the end of the week, they polished all the windows and doors, explained how they opened and locked, and left the house in shining order.The Sales Representative and two men who carried out the work were very accommodating and a pleasure to deal with.And now we have wonderful Global windows and doors throughout the downstairs of our house. They give this 35-years- old house an enormous lift. We face winter fortified.All in all, an excellent experience.
After Much deliberation and research, we chose Global for our Windows, doors and sunroom replacement. They have excellent reviews and are the only company with a 20 year gaurantee! I'm so pleased to say, we were not disapointed!From the initial, in dept sales consultation with Andrew to the final finished product, the quality of the service and installation really delivered on their promises!The installation team of Arthur and Adrian was a great one and they really are the type of people you are happy to have in your home. The disruption to the house was super miniimal with literally just a little bit of painting needed afterward. They knew exactly what they were doing and thoroughly hoovered and cleaned up at the end of each day. They even removed the old windows and doors each day to avoid any debris hanging around on site, perfect.A special shout out to engineer Mick who is a complete gentleman and his expertise and vast knowledge was invaluable both before and after the job was finished. He even tweaked the initial design to make sure we got the best outcome and were clear on what we were getting! Everything was efficiently overseen by Sandra and Taylor in the office who kept us up to date on scheduling throughout.I would 100% recommend Gobal and wouldn't use any other company on a future project. They really are the best in the business!
We are very happy with the work Global did on our Kitchen roofs in June 2004. The job was complex and involved a lot of work, even though it was quite small. Marion and his team, who worked on site, got on with the job and caused no disruption. Job well done!
I purchased a new front door over seven years ago and recently noticed that the colour had badly faded, so I rang seeking a quote for it to be repainted. To my delight I was referred to the service team who informed me it was still under guarantee. Within a couple of weeks, at a mutually convenient time, a painter arrived and within 45 minutes my door looked as good as the day it was first installed. But don't just take my word for it, see for yourself in the photos. Well done Global and your Team.
Adrian and Artur did an excellent job and left the house neat and tidy. Highly recommend Global Windows.
Jane & I had an excellent experience with this Company & would highly recommend this business.We were completely impressed with their professionaliam & customer service.The French doors ,Front door & windows were exactly as specified & of very high quality & security standard.Special thanks to Pat Byrne in Sales & Liam John & Radis who were expert fitters & very nice lads & a pleasure to have around the house.
John Paul and Seán did an excellent job with my windows. They worked efficiently and with attention to details. Very happy with the final result!Antonella
John Paul and Sean installed the window today. They did a brilliant job were extremely pleasant to deal with
Sean and JP were very pleasant guys to have in the house to install our new kitchen window. They worked hard and got the job done in great time and tidied up afterwards. We hope to see them againJenny & Chris Robertson
I can’t recommend Adrian from Global windows highly enough. He has been so thorough and professional the whole way through the job. His workmanship is impeccable and he was so polite. The place was immaculate after he finished. We are delighted with the quality of the windows and the service provided by Adrian.A+++
The entire process from sales to installation was brilliant. The team are really lovely to deal with. JP and Sean looked after the installation over 2 days and were great! So delighted with the finished result. Would recommend GHI 100% for quality, value and customer service.
Adrian and Arthur were amazing, so professional and their attention to detail on every part of the installation was of the highest order, even down to cleaning the outside of the frames and hoovering up inside when the job was done. Thanks lads 👍
Adrian and Arthur arrived too early ,but did a good, professional job and cleaned up well after themselves.
Just want to thank and compliment John and Liam on he excellent work they did on my home recently. I got a complete fitting of new windows and hall door. There work was top class. The service was top class right from the get go dealing with Andrew and all the different people in Global. Excellent company to deal with.
Adrian and Artur did a brilliant window job in dry, but awfully cold weather! They were punctual, worked away, have been very polite and tidied up thoroughly afterwards. Thank you!
New Windows and doors replaced over 3 days by Aidan and Arthur from global. The service was exceptional. Truly delighted with the work and the professionalism and friendliness of the team. Thank you
Fantastic interaction with John Paul, Arthur and Sean this week while they did a great job in our home. After each day you wouldn't know there had been anyone there all day as they left our home spotless. The guys even rehung the blinds for us.Special thanks to Pat Byrne for setting it all up.Angela and Steve
Liam and John did a great job installing patio door /window today; very tidy and efficient.
John Paul and Sean installed windows and doors recently and were very courteous and professional. The work was flawless and they cleaned up after each installation leaving the place very clean. They were very conscientious. Very pleased with the work.Patricia
Delighted with the look of the windows n door and the quality, the installers Liam and John were super efficient and made sure everything was perfect before leaving our house, cannot wait to feel the extra heat in the house now, highly recommend the product and company.
PJ and Sean did a great job installing our new front door, they were professional and friendly would definitely recommend.I would request them again when getting our back door done
Adrian & Arthur completed the window's and door to day.I am very happy with the Global experience the 2 gentlemen were excellent,very clean,tidy,& very polite excellent representatives for the company.
Great service and the door looks great. The lads, John Paul and Sean arrived on time, were very helpful and tidied up carefully. We also had a good purchase experience with Andrew who called out to our home to help us with our choices.
Arthur and Adrian installed windows at our home in Cabinteely. Did a super job, meticulous work with minimal disruption. Both absolute gentlemen to deal with, and couldn’t recommend more highly. Gerry & Kay Lennon
I had two windows and a back door installed from Global windows yesterday and I would like to commend the company for their excellent service. The icing on the cake was their amazing installation team Sean and Jean Paul who were so polite and efficient and left the house tidier than they found it! Sean is a devotee of the hoover! Thank you Global. It’s great to support an Irish company.
I'm so happy we went with Global for our new windows, front door and hall extension. They are great to deal with and utterly professional at every step. Our initial consultation was with Paul, who was so attentive and the final fitting was done by Adalberto and Raresh who were punctual, clean and very skilled. Communication from HQ was great along the way. I'd highly recommend Global Home Improvements, super company!
John Paul and Sean did a great job. We love our new door. It was a pleasure having them here, they explained the process well, and afterwards took us through steps to ensure security. They were very tidy and did a lovely finish. We look forward to booking the guys again for windows. Thanks a lot.
I've just had new windows and doors installed by Global Home Improvements and cannot speak highly enough of their service. Their installation team were SUPERB - arriving at exactly 8am as promised every morning, so pleasant to deal with and taking great care to protect curtains and carpets and leaving everywhere just as they found it. Delighted with their service!
Home by the sea
Having seen first-hand the transformational effect Global made to a neighbour's home, Mr John Moore engaged the Global team to transform his own home. Located on a busy road beside the sea, John had some specific requirements including soundproofing and heat savings. He was particularly pleased with the comprehensive design consultation process and the aftercare service, commending the additional accommodations made by the Global team. John, the pleasure was ours!
Independent Service Rating based on 449 verified reviews.
Book your free design consultation
Enjoy a free in-home design consultation with one of our experts and free no obligation quote.
Every Global product is made-to-measure, custom-made and individually tailored to suit your home, budget and requirements. We don’t like guessing or giving rough prices as home improvements are a big investment. In our experience, it works best that our design consultant calls out to your home at a time that suits you to provide you with a design consultation and a free accurate quotation, without any obligation to buy.
Yes, we install a wide range of home improvement solutions including roofline, fascia and soffit and flat roofs.
If I have a problem with any of my products from day 1 to 15-20 years, what do I do? If you experience a problem with your Global products, freephone 1800 31 31 32 and ask for the Customer Service Department. They will arrange for a service engineer to come out to your home at a time convenient to you. When calling, please state your Contract Number (e.g. 23000) if you have it with you at the time of calling. You can find this on your invoice, guarantee certificate or Global 365 Emergency Assist card. You will not be charged for this service call out. Materials and labour are included.