Privacy Policy

Who we are

Global Home Improvements is a Trademark and Registered Business Name of Global Windows Ireland Ltd.. Global Home Improvements is a company registered in Ireland, company number 304005. Global Home Improvements has provided the materials contained in this Web site for the purposes set out in this policy. By accessing and using this site, or by downloading any materials contained herein, you agree to be subject to the following Terms Of Use.

Copyrights

All Website design, functionality, text, graphics, pictures, logos, icons, buttons, and multi-media clips, and the selection and arrangement thereof, is the exclusive property of Global Home Improvements, or its content suppliers. Copyright © 2023. All rights reserved. Except as provided below, the content from this site may not be reproduced in any form without the written consent of Global Home Improvements.

Trademarks

Except as noted in context or herein, all trademarks, service marks, logos, trade dress, product names, service names and company names cited herein are the property of Global Home Improvements. All rights reserved. All other product and company names mentioned in this site may be trademarks of their respective owners.

Our Website

Global Home Improvements has designed it’s website to provide information to visitors about our business and services. At times we will collect information about your visit and combine this up to understand how all visitors use our site. At other times we will collect personal information about you, for example your name, email address and home address details. This policy explains how we use these types of data.

Online Visitors (Aggregated Information)

Gathering information and statistics on all of our visitors to our website enables us to understand what content visitors are consuming and what they are most interested in on the site. This data is analysed and used to improve our website and deliver a better service to our visitors. We collect domain names and IP addresses of our visitors’ Internet Service Provider, but no personally identifiable information is revealed during this process.

Use of Cookies

A cookie is a token that a server gives to your browser when you access an Internet website. Cookies are capable of storing many types of data. Cookies help us provide additional functionality to the site or to help us analyse site usage more accurately. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission.

Most browsers allow you to accept or reject cookies. Please refer to the help or documentation for your browser for more information on changing your browser settings.

Other Websites

We may provide links to third party Internet sites and clicking on these links and/or banner advertisements may take you to other websites. Global Home Improvements is not responsible for the privacy policies of these sites and visitors will need to refer to them specifically.

The information we collect and how we use it

Global Home Improvements may collect personal information about you through, but not limited to our enquiry form. This will include, name, address, email address and other relevant information.

This information is used by us to:

Provide a quotation;
Fulfill an installation;
Deal with your requests and queries;
Maintain information as a reference tool or general source;
Consider job applications;
Conduct market research surveys; and
Provide you with information about products and services we offer.

Within the scope of the purposes outlined above, we may outsource collected personal information to outside contractors/third parties who must comply with similar undertakings of privacy and confidentiality as contained within this document.

If we merge with or are acquired by another business, we may share personal information with the new owners of the business and their advisers, you will be sent notice of such an event should it occur.

Transfers Abroad

Our offices are located in Dublin, Ireland and we do not export your data abroad. All of our Suppliers are aligned with our Privacy Policy and so your data will remain within the European Economic Area (EEA).

Protecting your Personal Data

All information we collect about our customers is held on secure servers. In situations where these servers are externally hosted we will only use reputable hosting companies which adhere to security policies and procedures at least as stringent as our own.

Subject Access Request

You have the right to request a copy of the information we hold for you on our systems. In order to receive this information, we will need verification of your identity and will apply a small fee to cover the administration cost of preparing and sending this information. Where legally permitted, we have the right to refuse to send this information and should this be the case we will explain our reason for refusal.

Stopping Communication From Us

If you decide you no longer want us to contact you, please either call us on 1800 31 31 32 or email us at marketing@globalwindows.ie with Unsubscribe in the title.

When you unsubscribe we will act quickly, but you may continue to receive mailings for a short while for items already in preparation or on their way to you.

Please note that if you unsubscribe and subsequently request information then we will still send you information to fulfil your request.

Monitoring Communications

As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from us may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor both incoming and outgoing email.

Your Rights Under the Data Protection Act

You have the right to:

Ask us to remove your personal information from our records
Update or amend the information we hold about you if it is wrong
Object to the processing of your information for marketing purposes
Request a copy of the information we hold about you
Raise a concern or complaint about the way in which your information is being used.

Changes to Our Policy

This Privacy Policy is subject to change and we will notify visitors of a change in policy via a notice on our website. Continued use of the site or our services after changes are made will constitute your acceptance of the revised policy.

Contact Us

If you have any queries on our Privacy Policy, you can contact us at marketing@globalwindows.ie or in writing to:

Data Protection Officer,
Global Home Improvements,
116 Lagan Rd,
Glasnevin,
D11 TF76,
Ireland.

Robin Barnes

15:36 13 Nov 24

From start to finish the Global Home Improvements team were very easy to deal with and helped our project come to fruition with very little stress. We are very happy with the final result.

Mary Donnellan

14:41 12 Nov 24

Global Home Improvements installed my new front door last week and I am very pleased with it. The door is of very high quality. Throughout the whole process, everyone at Global was very efficient and professional and a pleasure to deal with. I highly recommend Global Home Improvements.

james walsh

14:13 12 Nov 24

Very Happy with Global, from advice received at the start to the crew putting in the door at the end. Great comms, arrived on time and left the house in a clean manner

Shane Kerr

16:57 07 Nov 24

I had 3 upvc windows and a door fitted 2 months ago by Global. The standard of service from start to finish was highly professional and friendly and the materials used were of high quality. The completed job was immaculate and the fitters were very quick and extremely tidy. I would absolutely use Global again, lovely people!

Marie McCluskey

15:58 01 Nov 24

From start to finish very efficient team.

Fil McGrath

15:42 18 Oct 24

I just recently got Global Home Improvements to carry out roofline installation on my house.The job was completed excellently and faultlessly within 2 days.The two guys worked so hard and the work is of the highest standard.As I live in a terraced house with no side entrance I was rather dreading the upheavel-but I needn't have worried.Covers were put on all floors and any debris outside was thoroughly cleaned up.I am totally delighted with the job and would encourage anyone to go with Global for their home improvement projects.They are reliable,efficient and totally professional and complete work to the highest of standards.I am now looking to getting a new halldoor with them!Many thanks to one and all at Global.

Paul Dawson

09:39 16 Oct 24

The crew were very polite and did the work in a very efficient and professional manner. They also tidied up very nicely when they were finished.

Gavin Harris

07:02 27 Sep 24

I recently had the pleasure of working with Global Home Improvements for the installation of new windows in my home, and I couldn’t be happier with the results! From start to finish, the experience was seamless and professional.Customer Service: The team at Global Home Improvements was incredibly responsive and attentive. They answered all my questions and provided detailed information about the different window options available. Their friendly and knowledgeable staff made the entire process stress-free.Quality of Work: The installation crew arrived on time and worked efficiently to install the windows. They were respectful of my home, ensuring that everything was clean and tidy before they left. The craftsmanship is top-notch, and the new windows have significantly improved the look and energy efficiency of my home.Product Quality: The windows themselves are of excellent quality. They are sturdy, well-designed, and have made a noticeable difference in reducing outside noise and maintaining a comfortable indoor temperature. I appreciate the variety of styles and materials they offer, which allowed me to choose the perfect fit for my home.Overall Experience: I highly recommend Global Home Improvements to anyone in need of window installation services. Their commitment to customer satisfaction, combined with their high-quality products and professional service, makes them a standout choice. I will definitely be using their services again in the future!

John Keenan

11:15 21 Sep 24

My windows & doors were installed in 2017. A patio door eased it's way lightly out of alignment, possibly due to being a heavy triple glazed door. I rang Global about 11am, as I could not lock the door. They had an Engineer out to me, who adjusted a hinge grip, and the problem was fixed. By 3pm, the same day! I went to Global originally, as I knew they are a 2nd Gen family business, that manufacture the windows, & not just a sales outlet, so the buck stops with them. My particular job included, changing a door opening into a small wall & window, getting rid of garage doors to be replaced by a brick wall & window, & on another window space, we wanted to lower the brick level on the bottom end, for a deeper new window space. The Global price included all this additional required building work, and their works crew did it all. Perfect!

Mick McGovern

08:49 21 Sep 24

Excellent service from Global from start to finish, delivered as promised on time and no hassle, would recommend

Ann Dunne

14:50 19 Sep 24

I recently had Global windows replace three windows and my front door. The experience was excellent from start to finish. The salesman and the team both on and off site were efficient and professional, the various necessary appointments made were kept at the stated time and date. They answered any queries or concerns I had clearly and precisely, and cleaned up after themselves ! All in all a great job.

sharon daly

14:32 19 Sep 24

Mary Tierney

21:24 15 Aug 24

This is the second job we have had Global do for us and again we have been very happy with the work they did. Their attention to detail is second to none and all workers are so polite and helpful and hard working. I would highly recommend them to anyoneMary and Matt Tierney

Mary Murphy

18:08 13 Aug 24

I phoned Global to ask would they install new windows and doors in all the rooms on the ground floor of our house. A representative arranged a meeting and called to the house. He took me through everything: showed me all the options for the windows and doors and helped me select.Two weeks before anticipated, Global phoned to ask could they install the windows and doors the following week. I was delighted.Two men worked 5 days. They asked questions if questions arose, or I could ask them questions, no problem. Each day they cleaned the room and put any furniture they had moved, back where it belonged.And when they finished at the end of the week, they polished all the windows and doors, explained how they opened and locked, and left the house in shining order.The Sales Representative and two men who carried out the work were very accommodating and a pleasure to deal with.And now we have wonderful Global windows and doors throughout the downstairs of our house. They give this 35-years- old house an enormous lift. We face winter fortified.All in all, an excellent experience.

Brian Keane

14:52 11 Jul 24

After Much deliberation and research, we chose Global for our Windows, doors and sunroom replacement. They have excellent reviews and are the only company with a 20 year gaurantee! I'm so pleased to say, we were not disapointed!From the initial, in dept sales consultation with Andrew to the final finished product, the quality of the service and installation really delivered on their promises!The installation team of Arthur and Adrian was a great one and they really are the type of people you are happy to have in your home. The disruption to the house was super miniimal with literally just a little bit of painting needed afterward. They knew exactly what they were doing and thoroughly hoovered and cleaned up at the end of each day. They even removed the old windows and doors each day to avoid any debris hanging around on site, perfect.A special shout out to engineer Mick who is a complete gentleman and his expertise and vast knowledge was invaluable both before and after the job was finished. He even tweaked the initial design to make sure we got the best outcome and were clear on what we were getting! Everything was efficiently overseen by Sandra and Taylor in the office who kept us up to date on scheduling throughout.I would 100% recommend Gobal and wouldn't use any other company on a future project. They really are the best in the business!

Ian Kelly

19:22 12 Jun 24

We are very happy with the work Global did on our Kitchen roofs in June 2004. The job was complex and involved a lot of work, even though it was quite small. Marion and his team, who worked on site, got on with the job and caused no disruption. Job well done!

Pat McCann

12:59 07 Jun 24

I purchased a new front door over seven years ago and recently noticed that the colour had badly faded, so I rang seeking a quote for it to be repainted. To my delight I was referred to the service team who informed me it was still under guarantee. Within a couple of weeks, at a mutually convenient time, a painter arrived and within 45 minutes my door looked as good as the day it was first installed. But don't just take my word for it, see for yourself in the photos. Well done Global and your Team.

Helen Reynolds

13:27 19 Feb 24

Adrian and Artur did an excellent job and left the house neat and tidy. Highly recommend Global Windows.

Noel Heaslip

15:09 16 Feb 24

Jane & I had an excellent experience with this Company & would highly recommend this business.We were completely impressed with their professionaliam & customer service.The French doors ,Front door & windows were exactly as specified & of very high quality & security standard.Special thanks to Pat Byrne in Sales & Liam John & Radis who were expert fitters & very nice lads & a pleasure to have around the house.

Antonella Puggioni

13:25 14 Feb 24

John Paul and Seán did an excellent job with my windows. They worked efficiently and with attention to details. Very happy with the final result!Antonella

Eoghan Madden

14:00 01 Feb 24

John Paul and Sean installed the window today. They did a brilliant job were extremely pleasant to deal with

Jenny Robertson

14:40 31 Jan 24

Sean and JP were very pleasant guys to have in the house to install our new kitchen window. They worked hard and got the job done in great time and tidied up afterwards. We hope to see them againJenny & Chris Robertson

Andrea Regan

09:22 31 Jan 24

I can’t recommend Adrian from Global windows highly enough. He has been so thorough and professional the whole way through the job. His workmanship is impeccable and he was so polite. The place was immaculate after he finished. We are delighted with the quality of the windows and the service provided by Adrian.A+++

Caroline Bellew

15:13 30 Jan 24

The entire process from sales to installation was brilliant. The team are really lovely to deal with. JP and Sean looked after the installation over 2 days and were great! So delighted with the finished result. Would recommend GHI 100% for quality, value and customer service.

S C

15:05 15 Jan 24

Adrian and Arthur were amazing, so professional and their attention to detail on every part of the installation was of the highest order, even down to cleaning the outside of the frames and hoovering up inside when the job was done. Thanks lads 👍

Susan Cooney Cooney

16:39 13 Jan 24

Adrian and Arthur arrived too early ,but did a good, professional job and cleaned up well after themselves.

Thomas despacito despacito despacito

13:18 13 Jan 24

Just want to thank and compliment John and Liam on he excellent work they did on my home recently. I got a complete fitting of new windows and hall door. There work was top class. The service was top class right from the get go dealing with Andrew and all the different people in Global. Excellent company to deal with.

Silvia B

15:54 12 Jan 24

Adrian and Artur did a brilliant window job in dry, but awfully cold weather! They were punctual, worked away, have been very polite and tidied up thoroughly afterwards. Thank you!

lorraine dowdall

16:14 10 Jan 24

New Windows and doors replaced over 3 days by Aidan and Arthur from global. The service was exceptional. Truly delighted with the work and the professionalism and friendliness of the team. Thank you

Ciara Kelly

13:02 09 Jan 24

Liam and John were fantastic. Very happy with the finished result.

Angela McDonald

09:53 06 Jan 24

Fantastic interaction with John Paul, Arthur and Sean this week while they did a great job in our home. After each day you wouldn't know there had been anyone there all day as they left our home spotless. The guys even rehung the blinds for us.Special thanks to Pat Byrne for setting it all up.Angela and Steve

Laura Dowd

14:49 05 Jan 24

Linda Dalby

14:02 05 Jan 24

Liam and John did a great job installing patio door /window today; very tidy and efficient.

Patrica Dennis

19:34 20 Dec 23

John Paul and Sean installed windows and doors recently and were very courteous and professional. The work was flawless and they cleaned up after each installation leaving the place very clean. They were very conscientious. Very pleased with the work.Patricia

Ann Cleary

15:47 20 Dec 23

Delighted with the look of the windows n door and the quality, the installers Liam and John were super efficient and made sure everything was perfect before leaving our house, cannot wait to feel the extra heat in the house now, highly recommend the product and company.

Darren Magnier

16:37 15 Dec 23

PJ and Sean did a great job installing our new front door, they were professional and friendly would definitely recommend.I would request them again when getting our back door done

Agnes Muldoon

12:54 15 Dec 23

Adrian & Arthur completed the window's and door to day.I am very happy with the Global experience the 2 gentlemen were excellent,very clean,tidy,& very polite excellent representatives for the company.

William Hourie

14:32 13 Dec 23

Great service and the door looks great. The lads, John Paul and Sean arrived on time, were very helpful and tidied up carefully. We also had a good purchase experience with Andrew who called out to our home to help us with our choices.

Kay Egan

21:47 12 Dec 23

Arthur and Adrian installed windows at our home in Cabinteely. Did a super job, meticulous work with minimal disruption. Both absolute gentlemen to deal with, and couldn’t recommend more highly. Gerry & Kay Lennon

Cooleen McCarthy

13:10 12 Dec 23

I had two windows and a back door installed from Global windows yesterday and I would like to commend the company for their excellent service. The icing on the cake was their amazing installation team Sean and Jean Paul who were so polite and efficient and left the house tidier than they found it! Sean is a devotee of the hoover! Thank you Global. It’s great to support an Irish company.

Lisa McGuirk

20:50 06 Dec 23

I'm so happy we went with Global for our new windows, front door and hall extension. They are great to deal with and utterly professional at every step. Our initial consultation was with Paul, who was so attentive and the final fitting was done by Adalberto and Raresh who were punctual, clean and very skilled. Communication from HQ was great along the way. I'd highly recommend Global Home Improvements, super company!

Amanda Magnier

15:21 05 Dec 23

John Paul and Sean did a great job. We love our new door. It was a pleasure having them here, they explained the process well, and afterwards took us through steps to ensure security. They were very tidy and did a lovely finish. We look forward to booking the guys again for windows. Thanks a lot.

Cora Ennis

10:58 17 Aug 23

I've just had new windows and doors installed by Global Home Improvements and cannot speak highly enough of their service. Their installation team were SUPERB - arriving at exactly 8am as promised every morning, so pleasant to deal with and taking great care to protect curtains and carpets and leaving everywhere just as they found it. Delighted with their service!