Home Refer a Friend
Most of our business over the past 45 years has come from friends, families and neighbours of satisfied Global customers. And we’re more than happy to say “thank you” to anyone who recommends us with our Refer a Friend reward.
To avail of this reward, simply complete and return the freepost postcard found in Your Important Documents pack. If your friend becomes a Global customer, we’ll send you €300 as a thank you.
There’s no limit! The more people you recommend, the more you can earn! Please inform the person you’ve referred that you’ve sent their details to Global and that we’ll be contacting them shortly. If they become a Global customer after us receiving your referral, we’ll send your reward once we’ve completed their installation!
Ts & Cs:
Request a service appointment here and our friendly service team will be in contact shortly to schedule.
If I have a problem with any of my products from day 1 to 15-20 years, what do I do? If you experience a problem with your Global products, freephone 1800 31 31 32 and ask for the Customer Service Department. They will arrange for a service engineer to come out to your home at a time convenient to you. When calling, please state your Contract Number (e.g. 23000) if you have it with you at the time of calling. You can find this on your invoice, guarantee certificate or Global 365 Emergency Assist card. You will not be charged for this service call out. Materials and labour are included.
Our guarantee is completely free of charge and covers specified products for up to 20 years. We also provide a 10 year security guarantee with all of our windows and doors. This is backed by our free Global 365 Emergency Assist service, available 24/7 365 days a year.
What do I do if I am locked out, have a break-in or my property is insecure and it is out of hours, for example, at the weekend or in the middle of the night? We are on call 24/7, 365 days of the year - even on Christmas Day. In the event of an emergency, just call Global on Freephone 1800 31 31 32. Please quote your contract number from your Global Emergency Assist Card. We will respond as fast as possible and call out to your home. We will fix your problem or arrange repairs for another day. Whatever the emergency, we will endeavour to leave your home secure.